Care & shipping
Keep the shine
How ordering works, where we ship, and how to look after your pieces.
Ordering
Add pieces to your bag on this site and tap Order on WhatsApp. Your order arrives typed out. ESMÉ confirms stock, shares payment details and ships. You can also DM @esmebysurya on Instagram.
Shipping
- Across India: free above ₹999, otherwise ₹79 (sample rates).
- Worldwide: yes. Shipping is quoted on WhatsApp for your country.
- Ask about shipping to your country
Caring for kundan & polki
- Put earrings on last, after perfume and hairspray.
- Wipe with a soft dry cloth; keep pearls away from water.
- Store each pair flat in its pouch so the fringe does not tangle.
Anti-tarnish pieces
- Fine with water and sweat for daily wear.
- Rinse and pat dry after the pool or the sea.
Questions
Are the colours true to the photos?
Photos are taken in natural light in a real hand. Ask on WhatsApp for a video if you want to see a pair move.
Can I return or exchange?
Message ESMÉ on WhatsApp within 48 hours of delivery with an unboxing video if anything arrives damaged.
Do you take bulk or bridesmaid orders?
Yes, send the count and the date on WhatsApp and ESMÉ will put a set together.